For the champion - the church
Trust center
Trust center
For Individuals & Champions
General
Electronic Disclosure and Consent
Electronic Disclosure and Consent
In this agreement, "we," "us," "our," and "Gloo" or “Gloo Impact” mean Gloo, LLC. "You" and "your" refer to the business entity signing up for a Gloo Impact account or using the Gloo Impact platform. "Communications" means disclosures, notices, agreements, fee schedules, privacy policies, statements, records, documents, and other information we provide to you, or that you sign and submit or agree to at our request, and include Communications from our banking partner, Thread Bank and/or any successor partners (“Banking Provider”).
Gloo is dedicated to providing the best online platform experience possible, including providing information to you electronically. By accepting this agreement, you agree that you are willing and able to receive Communications in electronic form, and consent to receive Communications in electronic form. If you do not give your consent to receive Communications in electronic and not paper form, you may not open a Gloo Impact account. If you withdraw your consent to electronic Communications at any point after providing consent hereunder, we reserve the right to terminate your Gloo Impact account.
Delivery Methods
We will deliver Communications to you electronically, either through the Gloo Impact website impact.gloo.xyz ("Website"); the Gloo Impact mobile app ("App"); text or SMS messages ("Text Messages"); or through electronic mail ("E-mail"). If we do not deliver Communications to you through the above manners, we will tell you where you can go to receive such Communications.
We and/or our Banking Provider may be required by law to deliver certain Communications to you on paper even though you have consented to receive it electronically.
Hardware and Software Requirements
To receive and retain electronic Communications from Gloo and/or our Banking Provider, you will need the following:
A computer or mobile device with an operating system that supports everything below;
An internet connection;
A current version of a web browser that we support, including: Edge version 42 or higher, Firefox version 62 or higher, Safari version 12 or higher, or Chrome version 69 or higher;
A hard drive or other method of storing data;
A valid, active email address; and
A current version of a program that displays PDF files.
We may update these requirements periodically in order to maintain our ability to provide electronic Communications; if these requirements change in a substantial way, we will notify you of the changes.
Updating Contact Information
It is your responsibility to maintain accurate and current contact information so that we may send you electronic Communications. You can update your email address and other contact information by logging into your online account at gloo.impact.xyz, in the "Settings" section, or by emailing us at support@gloo.us.
Requesting Paper Copies
If we choose to make paper copies of certain electronic Communications available, we do not create any obligation to do so at other times (except where we are legally required to do so). You may obtain a paper copy of an electronic Communication by printing it or by requesting we mail a paper copy. You may make requests for paper copies by emailing us at support@gloo.us. There may be a fee for requesting a paper copy of a communication that was provided electronically.
Communications in Writing
We and/or our Banking Provider are required by law to give you certain information in writing. Unless otherwise required by applicable law, all Communications delivered to you in either electronic or paper format will be taken as information delivered "in writing."
Withdrawing Consent
You have the right to withdraw your consent to this agreement at any time. Withdrawing consent will terminate your Gloo Impact account, including access to our Website and Mobile App. A balance refund check may be issued to you by our Banking Provider upon account termination in accordance with this Agreement. You may withdraw consent by emailing us at support@gloo.us.
Last Revised: March 16, 2023
For Individuals & Champions
General
Electronic Disclosure and Consent
Electronic Disclosure and Consent
In this agreement, "we," "us," "our," and "Gloo" or “Gloo Impact” mean Gloo, LLC. "You" and "your" refer to the business entity signing up for a Gloo Impact account or using the Gloo Impact platform. "Communications" means disclosures, notices, agreements, fee schedules, privacy policies, statements, records, documents, and other information we provide to you, or that you sign and submit or agree to at our request, and include Communications from our banking partner, Thread Bank and/or any successor partners (“Banking Provider”).
Gloo is dedicated to providing the best online platform experience possible, including providing information to you electronically. By accepting this agreement, you agree that you are willing and able to receive Communications in electronic form, and consent to receive Communications in electronic form. If you do not give your consent to receive Communications in electronic and not paper form, you may not open a Gloo Impact account. If you withdraw your consent to electronic Communications at any point after providing consent hereunder, we reserve the right to terminate your Gloo Impact account.
Delivery Methods
We will deliver Communications to you electronically, either through the Gloo Impact website impact.gloo.xyz ("Website"); the Gloo Impact mobile app ("App"); text or SMS messages ("Text Messages"); or through electronic mail ("E-mail"). If we do not deliver Communications to you through the above manners, we will tell you where you can go to receive such Communications.
We and/or our Banking Provider may be required by law to deliver certain Communications to you on paper even though you have consented to receive it electronically.
Hardware and Software Requirements
To receive and retain electronic Communications from Gloo and/or our Banking Provider, you will need the following:
A computer or mobile device with an operating system that supports everything below;
An internet connection;
A current version of a web browser that we support, including: Edge version 42 or higher, Firefox version 62 or higher, Safari version 12 or higher, or Chrome version 69 or higher;
A hard drive or other method of storing data;
A valid, active email address; and
A current version of a program that displays PDF files.
We may update these requirements periodically in order to maintain our ability to provide electronic Communications; if these requirements change in a substantial way, we will notify you of the changes.
Updating Contact Information
It is your responsibility to maintain accurate and current contact information so that we may send you electronic Communications. You can update your email address and other contact information by logging into your online account at gloo.impact.xyz, in the "Settings" section, or by emailing us at support@gloo.us.
Requesting Paper Copies
If we choose to make paper copies of certain electronic Communications available, we do not create any obligation to do so at other times (except where we are legally required to do so). You may obtain a paper copy of an electronic Communication by printing it or by requesting we mail a paper copy. You may make requests for paper copies by emailing us at support@gloo.us. There may be a fee for requesting a paper copy of a communication that was provided electronically.
Communications in Writing
We and/or our Banking Provider are required by law to give you certain information in writing. Unless otherwise required by applicable law, all Communications delivered to you in either electronic or paper format will be taken as information delivered "in writing."
Withdrawing Consent
You have the right to withdraw your consent to this agreement at any time. Withdrawing consent will terminate your Gloo Impact account, including access to our Website and Mobile App. A balance refund check may be issued to you by our Banking Provider upon account termination in accordance with this Agreement. You may withdraw consent by emailing us at support@gloo.us.
Last Revised: March 16, 2023
Data Privacy FAQ
Data Privacy FAQ
Gloo was founded to bring the best possible data and technology to churches, charities, and community service organizations that help people grow. Gloo is committed to maintaining the privacy and security of your data. Below are a few frequently asked questions and our responses about our privacy practices. Further information regarding our privacy practices is set out in our Privacy Statement.
What Services does Gloo provide?
We offer a variety of products, services, mobile applications, and software offerings (collectively, the “Services”) that help organizations know and understand their members, prospective members, and communities; connect organizations and individuals to one another; and measure their impact as they help people on their journey towards growth. As part of providing the Services, we collect and receive information in a variety of ways, including information on our websites and applications, from our organizational customers and/or prospective customers, from individuals that use the Services as well as other third parties described below.To whom does Gloo offer its Services?
Gloo offers Services to organizations that support personal growth, including churches, charities, addiction recovery institutions, and community service organizations (we may refer to these organizations as Champions). We are open to all organizations whose principles align with our Services Acceptable Use Policy. We do not unlawfully discriminate against any religions, churches, or other organizations.
We also offer Services to individuals who are interested in connecting with the organizations we work with.How does Gloo collect and use personal information?
As we explain in our Privacy Statement, we use personal information about individuals to provide our Services. We may collect the following data:When individuals visit our website or sign up for our Services, we receive data from these individuals themselves. We do not disclose this data in identifiable form with others, except at the request or direction of the individual, such as when individuals ask us to connect them with churches or other organizations who can help them or in the limited circumstances described in our Privacy Statement (e.g., to service providers).
When a church or other organization engages us as a service provider, we process personal information the organization provides to us on the organization’s behalf, such as to create surveys and social media outreach campaigns for those organizations at the explicit instruction of the organization.
We also license personal information from data providers. We use this data to provide insights and related Services to our customers. Gloo does not seek to receive names and contact information of data subjects provided by data providers. However, if a data provider were to include names or contact information, we remove this identifying information. In any event, we do not share such information in identifiable form with customers or other organizations.
What information does Gloo receive from and about Gloo Customers?
We receive information from data partners about our customers, including contact information about individuals who work for those organizations (e.g., pastors). We use this information for market research, product development, and marketing in accordance with applicable laws as further described in our Privacy Statement.Is Gloo a data broker?
No. Gloo does not “sell” a consumer’s personal information to third parties as defined by applicable law and/or engage in activities that meet the definition of “data” broker.How does Gloo safeguard Gloo Services?
As set out in our Services Acceptable Use Policy, we contractually prohibit recipients of our Services from using our Services (a) for any illegal purposes, (b) to promote hate speech or incite violence, (c) to create a risk to a person’s health or safety, (d) for the advancement of political parties or election campaigns, (e) for anything malicious, fraudulent, harassing or threatening, or (f) for any covert, misleading or unfair communications, including, without limitation, any advertisements or social media campaigns that fail to identify the organization that controls or pays for the communication.What does Gloo do to maintain the privacy of personal information?
We may handle sensitive information, including information on faith, religion, family, health, and finances. Gloo has taken measures to mitigate privacy risks with data security and data privacy protection mechanisms including the following:We limit data access within our company to those individuals who have a need to access data.
We implement the measures described in our Security Statement.
We limit the personal information that we share, as described under this Section.
We restrict what our customers may do with the Services and personal information, as set forth in our terms of service, Privacy Statement, and acceptable use policy (see our answers to Questions 3 and 6).
If you have any further questions, please contact us at: privacy@gloo.us.
Last Revised: March 16, 2023
Data Privacy FAQ
Data Privacy FAQ
Gloo was founded to bring the best possible data and technology to churches, charities, and community service organizations that help people grow. Gloo is committed to maintaining the privacy and security of your data. Below are a few frequently asked questions and our responses about our privacy practices. Further information regarding our privacy practices is set out in our Privacy Statement.
What Services does Gloo provide?
We offer a variety of products, services, mobile applications, and software offerings (collectively, the “Services”) that help organizations know and understand their members, prospective members, and communities; connect organizations and individuals to one another; and measure their impact as they help people on their journey towards growth. As part of providing the Services, we collect and receive information in a variety of ways, including information on our websites and applications, from our organizational customers and/or prospective customers, from individuals that use the Services as well as other third parties described below.To whom does Gloo offer its Services?
Gloo offers Services to organizations that support personal growth, including churches, charities, addiction recovery institutions, and community service organizations (we may refer to these organizations as Champions). We are open to all organizations whose principles align with our Services Acceptable Use Policy. We do not unlawfully discriminate against any religions, churches, or other organizations.
We also offer Services to individuals who are interested in connecting with the organizations we work with.How does Gloo collect and use personal information?
As we explain in our Privacy Statement, we use personal information about individuals to provide our Services. We may collect the following data:When individuals visit our website or sign up for our Services, we receive data from these individuals themselves. We do not disclose this data in identifiable form with others, except at the request or direction of the individual, such as when individuals ask us to connect them with churches or other organizations who can help them or in the limited circumstances described in our Privacy Statement (e.g., to service providers).
When a church or other organization engages us as a service provider, we process personal information the organization provides to us on the organization’s behalf, such as to create surveys and social media outreach campaigns for those organizations at the explicit instruction of the organization.
We also license personal information from data providers. We use this data to provide insights and related Services to our customers. Gloo does not seek to receive names and contact information of data subjects provided by data providers. However, if a data provider were to include names or contact information, we remove this identifying information. In any event, we do not share such information in identifiable form with customers or other organizations.
What information does Gloo receive from and about Gloo Customers?
We receive information from data partners about our customers, including contact information about individuals who work for those organizations (e.g., pastors). We use this information for market research, product development, and marketing in accordance with applicable laws as further described in our Privacy Statement.Is Gloo a data broker?
No. Gloo does not “sell” a consumer’s personal information to third parties as defined by applicable law and/or engage in activities that meet the definition of “data” broker.How does Gloo safeguard Gloo Services?
As set out in our Services Acceptable Use Policy, we contractually prohibit recipients of our Services from using our Services (a) for any illegal purposes, (b) to promote hate speech or incite violence, (c) to create a risk to a person’s health or safety, (d) for the advancement of political parties or election campaigns, (e) for anything malicious, fraudulent, harassing or threatening, or (f) for any covert, misleading or unfair communications, including, without limitation, any advertisements or social media campaigns that fail to identify the organization that controls or pays for the communication.What does Gloo do to maintain the privacy of personal information?
We may handle sensitive information, including information on faith, religion, family, health, and finances. Gloo has taken measures to mitigate privacy risks with data security and data privacy protection mechanisms including the following:We limit data access within our company to those individuals who have a need to access data.
We implement the measures described in our Security Statement.
We limit the personal information that we share, as described under this Section.
We restrict what our customers may do with the Services and personal information, as set forth in our terms of service, Privacy Statement, and acceptable use policy (see our answers to Questions 3 and 6).
If you have any further questions, please contact us at: privacy@gloo.us.
Last Revised: March 16, 2023